Below are the most common questions from our suppliers. If you have a question that’s not here, please contact your Category Manager. You’ll notice quite a few questions about Exelon’s Electronic Invoicing and Web Commerce. We work hard to create an automated supply chain with quick, efficient transactions.
FAQ'S
The preferred method to submit an invoice is through electronic invoicing
For eInvoicing related invoices, see electronic invoicing FAQs
Submit Invoice https://exelon.webecsupplierportal.com/SiteLogin.aspx
If you cannot support eInvoicing, please reach out to your sourcing professional for an exception.
Payment terms begin when the invoice is received in Accounts Payable and includes the required information regardless of how it is submitted, manually or via eInvoicing.
Please allow 3-5 business days after submitting an invoice before making an inquiry. Exelon Accounts Payable (AP) online invoice inquiries is the first point-of-contact for invoice inquiries, this is updated daily.
For invoices submitted via one of the eInvoicing methods, please allow 4-6 days from submittal date.
Yes. Your first point of contact is Exelon Accounts Payable (AP). Go to online invoice inquiries. You will need to provide the invoice number and the amount of invoice.
Below are the minimum requirements for processing of an invoice (not submitted via eInvoicing).
At minimum, the invoice should clearly label and display the following:
- Purchase Order # or Contract #
- Release # (where applicable)
- CPA # (where applicable)
- Unique Invoice #
- Dollar Amount
An invoice must be consistent with the Purchase Order that was issued, including reference to PO line number, Unit of Measure and CatalogID (if applicable). For example: If the Purchase Order is setup with a unit of measure of feet (FT), it is required that the invoice bills in FT (vs. each or EA).
Invoices not including the required information will be returned to the supplier and will require the supplier to resubmit a corrected invoice.
No. Each invoice should include only one Purchase Order # or Contract #, and Release #.
If your company uses Exelon’s eInvoicing, you must stay within this system unless specifically directed otherwise. If you are not part of our eInvoicing system, invoices need to be submitted manually to Accounts Payable via email or U.S. Mail.